The setting, when activated, lets a workflow instance continue to run even of the step fails. The two options designate whether the workflow instance is marked as a success in workflow logs. Failsafe marks the instance as Success. Failsafe marks the instance as Unsuccessful, which informs you to review the payload to ensure that the missing data is not needed for other business processes, such as reporting or creating billings. The options are within the Workflow Builder under Step Details. See Configure Single Step Settings.
- Failed transaction:
Event when a workflow stops before it has completed. Cloudsnap customers can encounter and repair one of the following transaction,
User Error: Data does not meet the API requirements, most frequently, incorrect or missing data for invoices, purchase orders, or vendor codes. These are corrected in the data itself. Then, the workflow instance is relaunched.
Intermittent Errors: If caused by the API, these are corrected in the workflow instance or API. Or, if caused by a connection break (power outage), which can be corrected by resuming without any fixes.